Legal

Privacy Policy.

How we collect, use, and protect information when you use the Vyrade website or engage our automation services.

Last updated: 14 July 2026

01

Overview

This Privacy Policy explains how Vyrade collects, uses, shares, and protects personal information when you visit our website, contact us, or engage us for AI automation consulting, development, or support.

We aim to collect only what we genuinely need, to be clear about why we need it, and to keep it no longer than necessary.

02

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact details you provide — such as your name, email address, company, and role — when you contact us, book a call, or request a Blueprint.
  • Information about your business process that you choose to share with us so we can scope or deliver an engagement.
  • Technical information from your visit, such as browser type, device type, approximate location, and pages viewed.
  • Communications between you and Vyrade, including emails and call notes.

We do not ask you to send sensitive personal data through the website. Please do not include it in a contact form.

03

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiry and arrange a discovery call.
  • Scope, deliver, and support an automation engagement.
  • Improve our website, services, and the way we explain them.
  • Send you information you have asked for, and meet our legal and accounting obligations.

We do not sell your personal information.

04

Client Systems and Data

During an engagement we may be granted access to your business systems, APIs, or accounts in order to build or support an automation. We access those systems only to the extent needed for the agreed work.

Where an automation processes your business data, that data remains yours. We design automations with the principle of least privilege — an agent or workflow is given access to what it needs for its task, and no more.

Where sensitive information moves between systems, we will discuss the handling, storage, and retention of that data with you as part of the architecture.

05

AI Model Processing

Some automations we design send data to third-party AI providers (for example OpenAI, Anthropic, or Google) in order to classify, extract, reason over, or generate content.

Which provider is used, what data is sent, and whether that data may be retained by the provider are decisions we make with you as part of the architecture. Where a process handles sensitive information, we will say so and recommend an approach accordingly — including approaches that do not use an AI model at all.

06

Sharing Your Information

We may share personal information with:

  • Service providers who help us run our business — for example hosting, email, analytics, and scheduling tools — under appropriate confidentiality obligations.
  • Professional advisers such as accountants and lawyers where necessary.
  • Authorities where we are required to do so by law.
07

Cookies and Analytics

Our website may use cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

08

Data Retention

We keep personal information only as long as we need it for the purposes described in this policy, or for as long as we are required to keep it for legal, tax, or accounting reasons. When it is no longer needed, we delete it or anonymise it.

09

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10

Your Rights

Depending on where you are located, you may have the right to:

  • Access the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your personal information.
  • Object to or restrict certain processing.
  • Ask for a copy of your information in a portable format.

To exercise any of these rights, contact us and we will respond within a reasonable time.

11

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. If we make a significant change, we will take reasonable steps to let you know.

12

Contact

If you have questions about this policy, or about how we handle your information, please get in touch through our contact page.

Questions about this policy? Contact us and we'll get back to you.